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Privacy Policy

Responsible Entity:
Stefanie Wallner Coaching
Authalerweg 33
8740 Zeltweg, Austria
E-Mail: contact@stefaniewallner.com

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Below we inform you about the collection, processing, and use of personal data in the context of our services, online offerings, and courses in accordance with the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG), and applicable international data protection regulations.

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Note for international customers:
Regardless of your location, the processing of your data is always governed by Austrian data protection law in conjunction with the GDPR, as our services are provided from Austria.

1. General Information

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Personal data refers to any information relating to an identified or identifiable natural person (e.g., name, email address, phone number).

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We process personal data only to the extent permitted by law or with your consent.

2. Collection and Processing of Personal Data

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We collect personal data in various ways

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a) Contact Form:


If you use our contact form, we collect the following data:

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  • Name

  • Email address

  • Phone number

 

These data are used exclusively to respond to your inquiry.

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b) Payment Platforms:

 

When paying via PayPal or Stripe, data is processed according to their respective privacy policies. We only receive the data necessary for invoicing (name, address, payment amount) and store it securely for legally required retention periods.

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c) Online Tools & Appointments:

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  • For appointment scheduling, we use Calendly. Data such as name, email, and appointment details are processed solely for organizing your appointments.

  • For online coaching and meetings, we use Zoom, which may collect additional data; we have no influence on this processing, which is subject to Zoom's privacy policies.

 

d) Web Hosting and Server Logs:

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Our website is hosted by Wix. Server logs are automatically generated, recording data such as:

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  • IP address

  • Date and time of access

  • Requested page/URL

  • Browser type and operating system

  • Referrer (the website that linked you to our site)

 

These data are used for operational security, analysis, error detection, and improvement of the website. Processing is carried out in accordance with Wix’s privacy policies: https://www.wix.com/legal/terms-of-use and https://www.wix.com/about/privacy.

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e) Fonts (Google Fonts):

 

We use Google Fonts on our website to display fonts. When fonts are loaded, IP addresses and browser information are transmitted to Google in the USA. The use of Google Fonts is based on your consent via the Wix cookie banner. More information on Google Fonts and privacy can be found here: https://policies.google.com/privacy.

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f) Cookies, Cookie Banner, and Google Analytics:


Our website uses cookies provided by Wix and Google Analytics:

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  • Wix Cookies: For website functionality.

  • Google Analytics: For analyzing website usage (e.g., number of visitors, page views, session duration). IP addresses are anonymized (IP masking).

 

Upon first visiting the website, a Wix cookie banner will appear, allowing you to consent to or decline the use of cookies, Google Fonts, and Google Analytics. You can change your consent at any time via the banner settings.

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g) Newsletter (Optional):

 

If you subscribe to our newsletter, we process your email address exclusively for sending information about our services. You can unsubscribe at any time.

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h) External Links:
Our website contains links to external websites. We are not responsible for the content or privacy practices of these websites. We recommend reviewing the privacy policies of external websites.

3. Purpose of Data Processing

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The data we collect is used for:

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  • Responding to inquiries

  • Processing bookings and payments

  • Organizing appointments and online meetings

  • Providing, maintaining, and analyzing our website via Wix

  • Using server logs for operational security and error detection

  • Displaying website fonts via Google Fonts (only with consent)

  • Analyzing and improving our website via Google Analytics (only with consent)

  • Managing cookies via the cookie banner

  • Optionally, sending newsletters and information about our offerings (only with consent)

4. Legal Basis

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Processing of your data is based on the following legal grounds:

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  • Art. 6(1)(a) GDPR – Consent (e.g., use of cookies, Google Fonts, newsletter)

  • Art. 6(1)(b) GDPR – Performance of a contract / pre-contractual measures

  • Art. 6(1)(c) GDPR – Legal obligation (e.g., invoicing)

  • Art. 6(1)(f) GDPR – Legitimate interest (e.g., website improvement, IT security), where no consent is required

 

For international users, Austrian data protection law applies in addition, regardless of location.

5. Data Sharing

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We do not share your personal data with third parties, except as legally required or necessary to fulfill a contract (e.g., payment processing via PayPal or Stripe).

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6. Data Retention

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Personal data is stored only as long as necessary for the purposes outlined above or as legally required. Invoice data is retained for 7 years according to §132 BAO.

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  • Google Analytics data is stored in anonymized form.

  • Server logs are stored according to Wix policies.

7. Your Rights

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You have the right to:

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  • Access the personal data we process about you

  • Request correction of inaccurate data

  • Request deletion or restriction of processing

  • Object to data processing

  • Request data portability

  • Withdraw your consent at any time

 

Please contact: contact@stefaniewallner.com

8. Right to Complain

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You have the right to lodge a complaint with the Austrian Data Protection Authority (DSB) if you believe that the processing of your data is unlawful.

​​​​​9. Changes to the Privacy Policy

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We reserve the right to update this privacy policy at any time, especially in case of changes in legal requirements or when introducing new services/tools on our website.
The latest version of the privacy policy is always available on our website and applies to all users, including international customers.

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